Navigate to our subscriptions page, choose your preferred plan, register your personal details and activate your payment plan. Your package will be on its way!

Coffee machine lease subscriptions are 12months. Coffee beans subscriptions are minimum 6 months.

For lease subscriptions, a security deposit of Aed 500 - 750 (Depending on the leased machine) will be charged at checkout. The deposit will refunded at the end of the subscription term

While you are able to pause or defer your coffee bean deliveries, monthly payments cannot be paused or deferred.

Coffee machines may be returned within 7 days from the date of delivery. Please visit our "Return Policy Page" for further details.

For lease subscriptions, Room Service Delivery, LLC. owns the machine throughout the lease term. The machine must be returned at the end of the contract.

Please allow up to 48 hours for delivery and installation. Once the order is places, we will conduct a PDI (Pre-Delivery Inspection) and tuning of the machine.
Upon delivery, you may install your own machine by simply unpacking it and filling the water tank and bean hopper. Then, plug your machine & enjoy a great coffee! ( Instructional videos are available on our YouTube channel: @cafesticoffeeco
For business subscriptions, a member of our team will be available to set up the machine on site.

Should you need further assistance, please schedule a Cafesti service call  here

Coffee beans are delivered on a monthly basis.

Along with your Cafesti machine and beans, you will be receiving complimentary double walled thermo insulated cups, milk accessories* & a complimentary cleaning kit

* Applicable to BARISTA BUSINESS & GRANDE subscriptions

For full details on the return policy, please click here

We offer free coffee machine delivery and setup for all our clients in Dubai, Sharjah, and Ajman. For the rest of the UAE, a delivery & installation fee of Aed 250/- is applicable on all coffee machine purchases or subscriptions. 

Subscription-based Coffee bean delivery is free of charge for all clients. 

For coffee bean purchases only, a minimum order value of Aed 75/- is required for free delivery within Dubai. For Sharjah, and Ajman a flat fee of Aed 7/- applies. For the rest of the UAE, a delivery fee of Aed 30/- applies on all coffee bean orders. 

Our standard delivery time ranges between 2-3 business days.

We endeavor to source our green coffee from farms and operators that meet the Fairtrade, Bio Certification or Rainforest Alliance.

On average, 1kg of coffee beans will yield 100–120 cups, depending on the set up of your machine.

Yes! your Cafesti machine will accommodate both regular and decaf options simultaneously. Please click here to download the user manual for detailed instructions (P19).

Cafesti coffee machines are fully automatic bean-to-cup machines with the following key features:

• One touch espresso, long coffee, and cappuccino*
• Patented brew unit system with auto-clean function
• Built-in milk frother* unit with auto-clean function.
• Intelligent PCBA control system with fault warning and information reminder function.
• Accurate grinding system.
• Adjustable height of coffee spout from 80mm to 115mm
• Adjustable coffee volume, during extraction
• Adjustable coffee and milk* temperature

*BARISTA and GRANDE models

For the Cafesti Barista Click here
For the Cafesti Grande click here

Please refer to our Youtube channel, or your user manual first. If the issue persists, schedule a service call here.